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Shipping & returns

📦 Shipping

Telecom Easy´s Logistics team operates tailored fleets and shipments methods with the purpose of minimizing costs and risks for customers. Therefore, our customers can rest assured that Telecom Easy will always maintain the capacity, technology and procedures to handle their products the right way.

Once your order is confirmed, you will receive:

  • A shipping confirmation email with tracking details
  • Estimated delivery time based on your location
  • Assistance with any required customs or export documentation

Need help with a shipment? Contact:
📧 sales@telecomeasy.com

 

🔄 Returning

Our logistics team is ready to assist customers on issues of return of equipment in accordance with the terms of sale. This is done through an RMA (Return of Material Authorization) procedure.

Most of our equipment comes with a min. of 90-day warranty. Returns are accepted under the following conditions:

  • Request is made within 14 days of delivery
  • Items are unused and in the original condition
  • Return authorization is issued in advance by our team

📧 To start a return: info@telecomeasy.com

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