🤝CUSTOMER SERVICE

At Telecom Easy, we have access to an inventory of over seven million high-quality telecommunications and networking equipment and spare parts. Our expertise is backed by a strong commitment to delivering not only reliable telecom solutions—but also exceptional customer service at every stage of the process. Whether you have a question about your order, need technical support, or want to initiate a return, our dedicated team is here to assist you promptly and professionally.

🧾 Why Create an Account?

Becoming a registered customer unlocks powerful features to streamline your procurement process and improve your experience:

✅ Online Shop Access

View detailed technical specifications, real-time pricing, and estimated delivery times 24/7.

✅ Order Management & Tracking

Place orders directly through your account, check inquiry status, and track shipments in one place.

✅ Datasheets & Media Downloads

Access high-resolution product images, technical datasheets, and relevant documentation—exclusively for registered users.

✅ Customized Sourcing Service

Can’t find what you need online? Submit a request through your account and get a tailored quote from our technical sourcing team. Our specialists will get in touch at the earliest opportunity with personalized solutions.

📌 Register today to gain full access and start managing your telecom needs more efficiently.

👉 Create Your Account (Register)

📦 Order Support & Shipping

Once your order is confirmed, you will receive:

• A shipping confirmation email with tracking details
• Estimated delivery time based on your location
• Assistance with any required customs or export documentation

Need help with a shipment?

Contact: 📧 sales@telecomeasy.com

🔧 Technical Support

Our engineers are available to assist you with:

• Product compatibility and interface validation
• Firmware versions and platform-specific details
• Basic installation guidance and pre-sale consultation

📧 For support: info@telecomeasy.com

🔄 Returns & Warranty

Most of our equipment comes with a min. of 90-day warranty. Returns are accepted under the following conditions:

• Request is made within 14 days of delivery
• Items are unused and in the original condition
• Return authorization is issued in advance by our team

📧 To start a return: info@telecomeasy.com

📬 Need Further Help?

Reach out to our team:

📧 info@telecomeasy.com
📞 +359 898 457 949
🌐 Contact us

We're here to ensure your experience with Telecom Easy is smooth, efficient, and successful.